Privacy Policy
Last updated: 11/11/2026
1. Who we are
Terrassess Ltd ("we", "us") provides mapping and geospatial services. We are the data controller for personal data collected through this website. Contact: info@terrassess.com. ICO registration number: [number].
2. What we collect
Enquiries: name, email, phone, company, and the content of your message when you use our contact form or email us.
Clients: contact and billing details, and project information you share with us.
Website usage: IP address, browser type, pages visited (see our Cookie Policy).
We do not knowingly collect special category data or children's data.
3. Why we use it and our legal basis
Purpose
Legal basis
Responding to enquiries and offering consultations
Legitimate interests / steps prior to a contract
Delivering services, invoicing, record keeping
Contract; legal obligation
Improving our website
Legitimate interests (or consent, where cookies require it)
Occasional updates to existing clients about our services
Legitimate interests (you can opt out at any time)
We do not sell your data.
4. Who we share it with
Only service providers needed to run the business: website hosting, email, accounting, and cloud storage providers, plus professional advisers and authorities where legally required. They act under appropriate data protection terms. Where data is transferred outside the UK, we use safeguards such as the UK International Data Transfer Agreement or adequacy regulations.
5. How long we keep it
Enquiries that don't become work: up to 12 months. Client and financial records: 6 years after the end of the financial year, as required for tax purposes. Project data: as agreed in the engagement terms.
6. Your rights
Under UK GDPR you can request access to, correction of, or deletion of your data; restrict or object to processing; and request portability. Email info@terrassess.com and we'll respond within one month. You can complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).
7. Security
We use reasonable technical and organisational measures to protect your data, including access controls and encrypted storage.
8. Changes
We'll post any updates here with a new date.